Refund Policy

1. Overview

This Refund Policy applies to all services purchased through MiGreat Germany (Adibeli Katharina Nduka-Agwu, trading as MiGreat Germany), accessible via migreat-germany.com and app.migreat-germany.com.

2. Our Services

MiGreat Germany offers the following one-off digital advisory services:

• Pathfinder — career pathway assessment for international skilled workers considering Germany
• Full Immigration Companion — comprehensive career advisory package including a personalised action plan

3. Right of Withdrawal (Widerrufsrecht)

Under German law (§312g BGB), you have the right to withdraw from your purchase within 14 days of payment, without giving any reason, provided the service has not yet been delivered.

However, by completing your purchase you explicitly consent to the immediate commencement of the service. If the service has been fully delivered within the 14-day withdrawal period, you acknowledge that your right of withdrawal is extinguished upon delivery.

4. Refund Eligibility

You are eligible for a full refund if:

• You request a refund within 14 days of payment, and
• Your service has not yet been delivered

You are not eligible for a refund if:

• The service has been fully delivered, regardless of your satisfaction with the outcome
• More than 14 days have passed since payment

MiGreat Germany provides personalised advisory services based on the information you supply. The quality of the output is dependent in part on the accuracy and completeness of the information you provide. Dissatisfaction with the outcome does not constitute grounds for a refund where the service has been delivered in full.

5. How to Request a Refund

To request a refund, contact us at adi@migreat-germany.com within 14 days of payment, stating your name and order details. We will assess your request and respond within 14 days. Valid refunds will be processed via the original payment method.

6. Governing Law

This policy is governed by the laws of the Federal Republic of Germany.